UX Made is a product strategy consultancy.

We help create, develop and manage intuitive digital products that deliver on consumer needs. We are based in Amsterdam but work around the world. To get in touch, sent an email to hi@uxmade.com





News



2017

Dinst

Dinst

Dinst organizes daily support so you can stay home longer when you get older. Dinst

Growth Strategy | Positioning | Product Strategy | Proposition Design | Marketing Strategy

Milestone Cards

Milestone Cards

Milestone™ makes original sets of photo cards to capture and remember the special moments that make you smile. Made is helping Milestone with their scale-up strategy to accelerate growth and capture their global potential. Milestone World

Growth Strategy | Positioning | Product Strategy | Proposition Design | Marketing Strategy

TMG, Telegraaf Media Group

TMG

Telegraaf Media Groep N.V. (TMG) is one of the largest media companies in Europe. Their newspapers, radio channels and entertainment brands have been defining media since the 1900’s. Made has helped them design and source a play-out architecture and organisation to be used across their brands and platforms. TMG

Team Organisation | Strategy | Information Architecture | Technology Sourcing | Procurement Advice



2016

Telegraaf VNDG, De Telegraaf, Newspaper

Telegraaf VNDG

Telegraaf VNDG is a new Dutch OTT platform focussed on short form original content. Made advised on the necessary technology stack, the appropriate editorial workflows and launch strategy. Telegraaf VNDG

Interim Product Owner | Information Architecture | Technology Sourcing | Procurement Advice


ChargeTrip, Carricare, EV

ChargeTrip

ChargeTrip is the ultimate personal route planner for Electric Vehicles owners. The ChargeTrip App calculates the fastest and most efficient route for any journey and helps you find the best stations to spend your charging time at. ChargeTrip

Proposition Design | User Experience Design | Information Architecture

Telegraaf VNDG, De Telegraaf, Newspaper

De Telegraaf

De Telegraaf is the largest daily newspaper in the Netherlands. To accelerate their digital transition we helped them position, develop and launch a new online video platform and digital editorial formula. Driven by a dedicated content team VNDG will bring 24/7 news, sports and entertainment to the Netherlands. Launch Video

Proposition Design | User Experience Design | Information Architecture | Technology Sourcing | Procurement Advice

Nederlandse Publieke Omroep, NPO, Dutch Public Broadcaster

NPO

The NPO (Dutch Public Broadcasting) aimed to fundamentally upgrade their digital catch-up service. We helped them create, source and launch a brand new consolidated On Demand Video proposition. NPO.nl is currently being developed and set to be re-launched in 2017. npo.nl

Proposition Design | User Experience Design | Team Organisation | Information Architecture | Tech Sourcing

FOX, National Geopgraphic

FOX

Made helped FOX Germany pitch a new multi-channel OTT proposition for National Geographic targeted for a 40yrs+ audience.

Proposition Design | Product Design

ABN AMRO Lease, Banking, FinTch

ABN AMRO Lease

ABN AMRO Lease is specialised in offering commercial lease solutions and was looking to digitise their service model. In response to their ambition we created an omni-channel strategy for ABN AMRO Lease including a new service model and the corresponding digital platform. ABN AMRO lease

Proposition Design | Information Architecture | Service Design



2015

Abu Dhabi Media, Advance, TV.AE

ABU DHABI MEDIA

Abu Dhabi Media (ADM) is one the largest media organisation in the middle East. Made has helped create, develop and launch a new Over The Top (OTT) Subscription Video On Demand (SVOD) service offering quality VOD content from local and international publishers. tv.ae

Proposition Design | User Experience Design | Information Architecture | Tech Implementation

ABN AMRO, Banking, FinTch

ABN AMRO

ABN AMRO serves retail, private and corporate banking clients with a primary focus on the Netherlands and with selective operations internationally. Made has helped define a new role and proposition for ABN AMRO’s central marketing and communications department.

Proposition Design | Team Organisation

Nederlandse Publieke Omroep, NPO, Dutch Public Broadcaster

DIRECTV

DirecTV, now AT&T, is an incumbent operator in large parts of the United States. Made helped direcTV Innovation labs create a next-gen OTT platform also suitable to run on an STB.

Proposition Design | Product Design | Development Support

Rémy Cointreau, Rémy Martin, Beverage

Rémy Cointreau

Remy Cointreau is a French alcoholic beverage company. Made developed and facilitated several consumer-centric innovation workshops for their global marketing teams. During these we created multiple new concepts for the Remy Cointreau brands.

Innovation workshops | Proposition Design

SBS Belgium, Woestijnvis, Vier & Vijf

VIER & VIJF

Vier en Vijf are two of the most prominent television stations in Belgium. Made has helped design a product strategy for a new OTT AVOD multi-channel platform.

Product Strategy

ABN AMRO, Banking, FinTch

ABN AMRO

Impactful content marketing is crucial in the service industry. To become more effective Made created a strategic content marketing framework that allows ABN AMRO to align all content marketing activities across all business lines and interact more consistently with its customers and stakeholders.

Proposition Design | Information Architecture | Service Design

Viacom, MTV Play, VIMN

Viacom

Made helped manage a live OTT product implementation together with Viacom International across 9 countries.

Product management | Innovation

Concert Vrienden, RCO

Concert Vrienden

Concert Vrienden is the largest cultural association in the Netherlands and supports both the Royal Concertgebouw Orchestra and the Concertgebouw which have been hailed as global cultural icons. Made helped them redefine and clarify their focus audience, digital footprint and organisational structure.

Proposition Design | Team Organisation

ABN AMRO Private Banking International, Banking, FinTch

ABN AMRO Private Banking

ABN AMRO Private Banking International (PBI) operates in nine different countries. To keep it's leading position we helped create PBI’s new service model and digital platform. This integrated solution allows clients to enjoy their banking services across all digital- and physical channels, on all devices.

Proposition Design | User Experience Design | Information Architecture | Service Design



2014

MTV, MTV Play, Viacom

MTV Play

Made helped design, develop implement and launch an award winning multiscreen User Experience for MTV Play.

Proposition Design | Product Design | Development Support

Deloitte, Cyber Security

Deloitte

Deloitte is a global consultancy. Since mitigating risks is at the core of Deloitte's DNA they understood the importance of cyber security early on. We helped Deloitte develop a new Cyber Security proposition and growth model based on the needs of business executives. This allowed Deloitte to lead in this rapidly evolving category.

Proposition Design | Team Organisation | Service Design

KPN, Play van KPN, STB

KPN

KPN is a Dutch landline and mobile telecommunications company. Over two years we helped KPN create their next gen multi-media iTV and OTT solution in close cooperation with KPN's strategic innovation department. When we first developed the concept in early 2012, it was one of the first OTT focussed SVOD solutions in the world.KPN Play

Proposition Design | User Experience Design | Information Architecture | Tech Sourcing

Travelbird, booking

Travelbird

Made helped a multi-disciplinary team develop and launch a new digital campaign strategy for one of the biggest online booking platforms in Europe. Campaign

Marketing and Communication Strategy

SKY PLC, Now TV

SKY

Sky is a British satellite broadcasting, on-demand internet streaming media, broadband and telephone services company with headquarters in London. We helped SKY explore other opportunities in Europe and designed a proposition for a new continental over the top (OTT) subscription video on demand (SVOD) platform based on the needs and behaviours of European consumers.

Proposition Design | User Experience Design

Deutsche Telekom, Kids UI

Deutsche Telekom

Deutsche Telekom AG is a German telecommunications company and part of T-Mobile. We helped design a user experience for a new cloud set-top box service for kids.

Proposition Design | User Experience Design

KPN, Play van KPN, STB

KPN Zakelijk

We helped create the next version of KPN's Backup software and mobile telecommunications company. In close cooperation with KPN's strategic innovation department we designed and developed their next gen multi-media iTV solution. KPN Backup Online

Proposition Design | User Experience Design | Information Architecture





Awards

Connected TV Award, Award Winner

Connected TV Award

The Videonet Connected TV Awards embrace everything that is bold, innovative and timely in the television industry. In 2015 we won the User Experience Design award for MTV Play together with Vigour and Viacom.

The People's Lovie, Award Winner

People's Lovie Award

The mission of The Lovie Awards is to recognise Europe’s top web and creative talent. In 2015 we won the People's Choice Award for MTV Play together with Vigour and Viacom.

The Lovies, Award Winner

Mobile and Applications Award

The Lovie Awards presents Gold, Silver and Bronze winners as chosen by members of the International Academy of Digital Arts and Sciences (IADAS). In 2015 we won the Bronze Mobile and Applications award for MTV Play together with Vigour and Viacom.





Participations

Nederlandse Publieke Omroep, NPO, Dutch Public Broadcaster

Phizi

Phizi is a medical company that aims to improve the care for low-complex skin cancer, in terms of quality of care and overall costs. Phizi does so by having dedicated medical specialist perform simple surgery at dedicated general practitioner’s practices in the Netherlands. Phizi

Co-founder | Shareholder

Nederlandse Publieke Omroep, NPO, Dutch Public Broadcaster

Vigour

Vigour empowers media companies and operators to revolutionise online video services using Vigour Video, a world class interface platform that captivates your customers and connects their screens.
Vigour

Advisory Board Member

Nederlandse Publieke Omroep, NPO, Dutch Public Broadcaster

Carricare

Carricare is a venture dedicated to bringing innovative technology to wider audience through consumer focused solutions. Carricare

Co-founder | Shareholder

Let us know if you think we can help

UX Made offers professional services to digital product owners.
We specialize in proposition development, team organisation, information architecture, user experience design, technology sourcing, product development and product management.


  • Merwedeplein 4
  • 1078ND, Amsterdam
  • The Netherlands